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Case # 54822368-11-25 Dandre Johnson
NewsNew Scam From Better Business Bureau
No, this post is not about a scam from the BBB, but emails that SEEM like they are from the BBB but are faked so that you click on attachments that will infect your computer.
Never click on an email attachment unless you know it is not infected. Here is one version of what is going around:
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November 25, 2011
Owner/Manager
RE: Case # 54822368-11-25 Dandre Johnson
The Better Business Bureau has received the above-referenced complaint from one of your customers regarding their dealings with you. The details of the consumer\'s concern are included on the reverse. Please review this matter and advise us of your position.
As a neutral third party, the Better Business Bureau can help to resolve the matter. Often complaints are a result of misunderstandings a company wants to know about and correct.
In the interest of time and good customer relations, please provide the BBB with written verification of your position in this matter by December 02, 2011 . Your prompt response will allow BBB to be of service to you and your customer in reaching a mutually agreeable resolution. Please inform us if you have contacted your customer directly and already resolved this matter.
The Better Business Bureau develops and maintains Reliability Reports on companies across the United States and Canada . This information is available to the public and is frequently used by potential customers. Your cooperation in responding to this complaint becomes a permanent part of your file with the Better Business Bureau. Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.
We encourage you to print this complaint, answer the questions and respond to us.
If you are unable to respond using the internet, then please respond in writing to the address above or by Fax at (801) 892-6002.
We look forward to your prompt attention to this matter.
Sincerely,
Julie Sheaffer
Dispute Counselor
don'spamher@utahbbb.org
Better Business Bureau of Utah
5673 South Redwood Road #22
Salt Lake City, UT 84123
Tel: (801) 892-6009 Fax: (801) 892-6002
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Call them or email, but don't open the infected attachments!
2 comments
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§ Ray Gillies said on : 11/28/11 @ 08:04
Got ours today - had a user spot it. Thanks for posting this, it made it easy to confirm.
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§ Socially Hired said on : 04/04/12 @ 16:24
Thank you for this post. We received an email like this today and reported it to the BBB Counsel. The phishing fraud included slightly different content and a different BBB address, however, the phone number listed is identical to the on your post. Luckily, our security platform would not allow the attachment to be opened. Thank you again for sharing.
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